Information Collected by Us
We may collect and store personally identifiable information about persons who voluntarily submit information when contacting us, sign up to our newsletter or make an order. We may also collect and store anonymous information about the use of our website. We will not store any credit card information.
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How We Use Your Personal Information
Personal data
We may use the personal information we collect to contact you about our products and services from time to time. You may actively give us information about yourself when you purchase products from our online shop, respond to a customer survey, enter a competition, or email us. The information that you provide may include your name, date of birth, email address, telephone number, delivery address, billing address, password and IP address.
We collect and use information when you interact with us through our website, when you use our products and services and when you visit our premises. We use this information for the following purposes:
· to deliver and provide products or services;
· to establish and maintain our customer accounts;
· to contact you about our products and services and direct offers or promotions to you; and/or
· to comply with our licensing requirements at our premises.
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We may disclose your personal information for the purposes set out above. In respect of customer data, we may share your information with our suppliers and sub-contractors for the performance of any contract we enter into with them to fulfil your order. In respect of visitors to our premises, CCTV footage may be viewed by our employees, agents, service providers, police forces and security organisations.
We may use your information for direct marketing purposes, including providing updates, newsletters, events or other communications that we think may interest you.
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We do not sell your information to third parties. For example, we will not sell another company your name or email address. Please note that we do reserve the right to transfer your personally identifiable information and other information to our successors in business.
Information may also be aggregated or anonymised by us for business and marketing uses.
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Non-Personal Data
In some cases, we, our technical support, and other third parties who make our website available, may collect non-personal information such as the type of internet browser you are using, the type of computer operating system application software and peripherals you are using and the domain name of the website from which you linked to our website. We use your information on an aggregated basis to do such things as operate our site and improve our website.
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Cookies
Our website uses some unobtrusive cookies to store information on your computer. Some cookies on this site are essential, and our website won’t work as expected without them. These cookies are set when you submit a form or interact with the site by doing something that goes beyond clicking on simple links.
Our website doesn’t store any information that would, on its own, allow us to identify individual users of this site without their permission. Any cookies that may be used by this website are used on a per session basis or to maintain user preferences. Cookies are not shared with any third parties.
We use Google Analytics to monitor visits to our website. Google Analytics stores IP addresses anonymously on its servers in various datacenters around the world including the US, and neither us or Google associate your IP address with any personally identifiable information. These cookies enable Google to determine whether you are a returning visitor to the site, and to track the pages that you visit during your session.
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We will not hold onto your personal data for longer than necessary to fulfil our commitment to you. Personal data processed for any purpose will not be kept for longer than is necessary for that purpose. After it is no longer necessary for us to retain your personal information, we will dispose of it in a secure manner.
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Reviewing or changing your information
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We respect your right to access, correct, request deletion or request restriction of our usage of your personal information as required by relevant data protection legislation. We also take steps to ensure that the personal information we collect is accurate and up to date.
In order to ensure that the information we maintain is accurate, we give users the option to change or modify their information previously provided. If you would like to change your information currently in our database, please send us an email to:info@lostpier.com
We are not responsible for updating information contained in third-party lists or databases.
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Security
We are committed to taking reasonable steps to ensure the security of your information. To prevent unauthorised access, maintain data accuracy, and ensure the appropriate use of information, we have put into place physical, electronic, and managerial procedures to help safeguard and secure the information we collect online. However, due to the inherent open nature of the internet, we cannot guarantee that communications between you and us or information stored on the site or our servers, will be completely free from unauthorised access by third parties such as hackers and your use of the site demonstrates your assumption of this risk.
Privacy Precaution Warning
Please note that no data transmission over the internet is 100% secure. As a result, we cannot guarantee the security of the information that you transmit via our online services.